I recently got a Blackberry and had set my email to forward to GMail so that I could read/respond to the email through that if I was out of the office.
If an attachment was sent to my email (particularly a ZIP file), the originating user would get a delivery error because GMail doesn't allow ZIP attachments, apparently.
So I was hoping that I could forward ONLY email that didn't have an attachment. That way, I'd still be able to read/get most of my email....
It would be nice to have an embedded Java XMPP client in webmail where you can specify a Jabber server to connect with.
It would be nice to have the ability to have more than one Contact folder (other then "My Contacts"). This would help people sort their contacts into differnt folders for easier management and searchability. This would be especially useful for business users who undoubtedly have a large number of contacts and would like to break them down into seperate contact folders. The "Groups" option is fine for mailing to groups of people, but is not the same as having seperate contact lists for similar contacts (business, personal, etc...) and allowing for the importing/exporting of these lists to and from Noteworthy.
Thanks.
-Brian
It would be nice if users could set up purge rules for custom folders the same way that an admin can set up purge rules for the default folders.
Can we have the text changed at the bottom of the email that says "One Click Unsubscribe"?
It seems somewhat confusing for some subscribers. Can it perhaps say something along the lines of "One Click to Unsubscribe From All Emails"? Or similar to that?
Just a suggestion...Thanks!
I would like to see Private events not shown at all within a shared calendar. I think it makes the shared calendar real busy if someone is using their personal calendar for personal and business use. I guess this could be solved by having multiple Personal calendars that I saw in another idea.
Hi,
I have seen that in control panel as well as in setting, Time Zone having city names.
If possibe than it should show time like +1:00 or +2:300 or +5:30 like this.
my country has several city and I don't know which city is displaced in time zone, than i need to search it. If it is showing time difference than directly I can select my desire time like +5:30.
I hope, some one will find useful too.
this suggestion was submitted by a customer to the MyRackspace Suggestion Center -
The Mailtrust status page (www.mailtrust.com/status) is great, but it would be MUCH more useful if I could subscribe to an RSS feed or even an email notification of any new issues (or updates to existing). Ideally separated by service - i.e. a feed for Noteworthy that's separate from Managed Exchange.
I really HATE having a user's complaint be the first I'm advised of an issue, only to find that it's already a known issue at Mailtrust/Rackspace. I MUCH prefer being able to proactively warn my users about something - makes my team look like we're in control of our systems, as opposed to always just reacting to problems.
In some instances our users would love to change the colors on their personal calendar events. For example, all events like birthdays would be a unique color, and perhaps all meetings would be a different color.
Thanks
The ability to add "mark as read" within email filtering in webmail. This could be added as an additional checkbox under the "Action" heading. For example, a filter could be: If: "mail is from mailbox@example.com", Then: "move to folder Misc" + "mark as read"
You should be able to drag and drop calendar events to other days in changing an event (you can do this in Exchange). When dropping onto another day, the user should be asked if they want to change the event time as well, and users on the guest list should be automatically updated.
Hi all,
I just spoke with a fellow admin on an interesting idea. He was concerned about users logging into webmail at an internet cafe and forgetting to log out of their session. I was unable to find it in the settings and I have never had mine timeout before. This ought to be an option that can be enabled!
I use to have a few simple clicks to stop multiple senders from reaching my inbox. Now that ability is gone. Can you restore it? Note the Mark as Spam is not nearly as effective and clicking settings etc and then typing in each domain address is way too time consuming.
Thanks
Currently the reminder pop ups give a count down in days, hours and minutes to when the event is happening. It would be useful to also have the date and time of the event in the pop up.
Thanks!
It would be good if there was an option in settings where you could choose to get a warning if you try to send a message that has either a blank subject line or a blank message body.
Thanks!
As inboxes grow, filtering and filing emails into set folders becomes less and less desirable or feasible. The desirable solution is the ability to reliably search through a large number of emails to find the sender/subject/body text/etc. for which you're looking.
While Webmail offers search, it is far from reliable, consistently leaving out results that should obviously be included.
I, along with a large number of Mailtrust customers, believe this is unacceptable and think that we should work on a search tool that you can count on.
Considering our largest competitor(s) reputation for search, this is an absolute must for us to successfully compete in the email market.
Support is only available on the control panel at the main menu. I think the support tab should be available in the upper right of the screen along with exchange, noteworthy, and domains.
It would be nice for there to be an "upload manager" for attachments so that several attachments can be uploaded at once instead of the user waiting and having to do each one individually.
It would be great if we can be able to search for mailboxes from the control panel by First Name, Last Name or Department. Right now, I only see the option of searching for mailbox name. This would be very beneficial. The mailbox name might have nothing to do with the First or Last Name.
It would be beneficial to add First Name, Last Name & Department fields to the Last Login Dates Report. This way I could export and generate a report to see who is not logging into the account.
It would be great if we can be able to search for mailboxes from the control panel by First Name, Last Name or Department. Right now, I only see the option of searching for mailbox name. This would be very beneficial. The mailbox name might have nothing to do with the First or Last Name.
Our computer resolutions (displays) are set to 800 x 600. When using the Vacation message screen, the SAVE button can not be seen, as it is placed way down at the bottom of the screen with LOTS of white space between the enable function and the bottom of the window.
I suggest moving that SAVE button to either the TOP of the screen, or next to or below the enable function lines. Another way would be to automatically save the message by automatically saving the changes when you close the screen.
Too many of our associates don't realize there is a SAVE button "off the screen" they have to click to activate the vacation message. Customers don't get the message that the sales rep is out of the office and when they will return.
I sent the following message to our associates explaining the two ways to set vacation message:
First of all, if you haven't noticed, webmail.us is now mailtrust.com.
There are two ways to set up a vacation message at the MailTrust website.
Go to MailTrust using the link below (also found on our internal website) and log in with your user name and password without the two special characters at the end.
Go to SETTINGS (upper right corner on task bar) - Then click on INCOMING Mail Box.
Again, there are two ways to set up your vacation message. You need to know both ways.
First way:
If you are going to be working the day you want the message to be activated - say you are leaving at Noon..........you will want to set up your message by just using the ON button. Type any information you want relayed to senders in the message box and then be certain to click on the SAVE button in the lower right hand corner of that window. The message will be activated in about 10 to 15 minutes.
If you don't SEE the SAVE BUTTON - you may have to call me and I'll help you find it. It's a matter of resolution - your screen is set to see large icons and the vacation window won't allow you to move it so you can get to it. I have a call and have submitted an email to Mail Trust to suggest they change the position of the save button.
Second way:
If you know days ahead of time when you are going to be gone, type your message in the box and then click the enable button. Insert the dates and times in the designated boxes. Click on the SAVE button lower right hand corner of that window. The message will be activated at midnight at the ON date and will de-activate at midnight on the OFF date. Remember - you can NOT do this on the day you are leaving - it must be done at least the day before.
Being able to do a search and then deleting those e-mails via the search function.
The ModifyUser() API call "requires" that we set a value of either (int)1 or (int)0 for the Active value. However, this parameter should be optional during modification so that there is no need for an additional API call ( prior to updating the account ) in order to determine what the current status is.
Making this parameter optional would allow us to modify the user account information without changing the current status of the account. For instance, the account may have been set to 0(inactive) by MailTrust due to spamming, but the account is later modified through an API call and reset back to an active state by mistake. Currently, the only way to avoid this is to lookup the current status prior to modifying the account and then using that value in the ModifyUser() call. Seems like it should be simpler than that.
Add an API call that can be used to check to see if a domain is currently hosted anywhere within the MailTrust system. I see that I can call SearchDomains(), but that is only searching within my reseller account, and not within the entire MailTrust network. So, resellers need an API call that checks to make sure that a domain is not currently being hosted by MailTrust, whether through their own reseller account, through another MailTrust reseller, and/or through MailTrust directly.
Here is why this is needed...
Customer-A is using mail services provided by Reseller-#1. Then, Customer-A decides to switch services over to Reseller-#2 ( for whatever reason ), not realizing that their domain is already hosted by MailTrust, where MailTrust is powering services for Reseller-#1 ( their current provider ). Reseller #2 cannot provision an account for this user because Customer-A's domain name is already being hosted by MailTrust, but the reseller will not find this out until they attempt to add the domain name into the system. So, there needs to be an API call to help head this off during the signup process for new customers.
I understand this is probably not a common problem, but it does happen, and when it does, it will cause some strange errors that could be hard to detect unless an API call was made available to head this off prior to this scenario taking place. Something like CheckDomainIsHosted() maybe?
Waiting until the domain is actually being added into the system using Subaccount_AddDomain() is usually too late. That would be after a client has already had an account setup with the Reseller. And then the Reseller would have the dilemma of trying to handle this situation.
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